mediqly

Our team

Four people covering studio engineering, cameras, lighting, audio and client coordination from our office in Taunton.

Team

The people you will deal with

Our team combines studio engineering, camera systems, lighting and audio with a coordinator who keeps every project clearly scoped. You will know who is advising you and who to ask when you have a question.

How we work

How the team shares the work on a project

Each enquiry is handled by the person best placed to answer it, with Rebecca Hartley overseeing the written advice. This keeps our guidance consistent and means you are not passed between people without reason.

Scoping the work

Thomas Willoughby takes the first enquiry and asks what the studio does, what equipment is in place and what is going wrong. He then prepares a written quotation that names the service and describes what it includes. This early step means that the engineers start with a clear brief rather than guessing at the size of the task. If the scope needs to change, it is changed in writing and agreed before further work.

Technical assessment

Rebecca Hartley leads workflow reviews, drawing on her years in studio engineering. Daniel Pritchard joins where camera systems and signal routing are central, and Amelia Fox takes lighting and audio questions. Findings are written down plainly, with the reasoning behind each recommendation, so that your own engineers can follow it and challenge it where they know the building better than we do.

Handover and training

Once a report or plan is delivered, we stay available for follow-up questions about it. Where a crew needs to build confidence with new systems, Amelia Fox runs half-day and full-day workshops built around the equipment you actually use. The aim is that your team can operate and maintain the setup without calling us every time something changes.

What we stand for

  1. Accuracy

    We check specifications, cable runs and timing figures before they go into a report. If we are unsure of a detail, we say so and find out, rather than writing something that sounds right.

  2. Clarity

    Reports and plans are written so that a studio manager and an engineer can both follow them. We explain technical choices in ordinary language and avoid jargon where a plain word will do.

  3. Reliability

    We do what the quotation says, on the terms it states. Studios depend on equipment working every day, and the same expectation applies to how we deliver our advice.

  4. Independence

    We do not sell equipment or take commission from suppliers. That leaves our recommendations free to follow what suits your studio, its crew and its budget.